ABOUT IT MADE SIMPLE
Dependable IT Support for Birmingham Business Clients and Non-Profit Organisations
Local Tech Support, Done Right
We are IT Made Simple, and we’re on a mission to provide “done right, first time” IT support to businesses and non-profit organisations across Birmingham.
Our strong community focus helps us provide IT support with real integrity. We won’t rip you off or tie you into lengthy contracts you don’t need; we don’t believe in temporary, sticking plaster solutions; and we approach all clients with understanding - whether you are a small business with a broken laptop or a 20-person business needing ongoing on-call technical support.
Business IT Support Birmingham
Gone are the days when an IT failure in the workplace was a passing annoyance. Nowadays, no IT means that you literally can’t communicate with your team, access crucial files, or make good on the promises you’ve made to clients.
IT Made Simple provides a dependable service, whether you’re in IT crisis mode or it’s just business as usual.
We provide responsive, priority-based SLAs, with many issues resolved within 30 minutes of initial pickup. Our technical expertise is backed by over 2 decades’ experience supporting businesses around Birmingham and surrounding areas.
In addition to ad hoc break-fix support, we offer three comprehensive IT support packages, each developed to suit specific business needs. These include:
- Remote IT Support within Office Hours
- Antivirus & IT Security Solutions
- Microsoft 365 Productivity Suite
- Managed Windows & Software Updates
- Managed Backups & Data Loss Prevention
- Cyber Awareness Training & Support
- Emergency and Out of Hours Support Also Available
So if your business needs IT support, call us at 0121 822 86 86, email [email protected], or check out our packages linked below.
IT Support and Computer Repair Birmingham for Non-Profit Organisations
Technology plays such an important role in any organisation and just because you are non-profit doesn’t make you any less important.
We want to make sure that your data is safe and that you can rely on systems that are reliable and protected should any issues arise.
IT Made Simple extends a truly personal service, by taking the time to understand your business and your needs. Our technicians can provide remote or on-site support in Birmingham and surrounding areas, for a reasonable, transparent fee.
Our techies explain things in plain English, never jargon, and we operate a strict “no silly questions” policy.
We cover all kinds of IT support, including:
- Resolving Tech Emergencies
- Email Setup and Access
- Antivirus and Cyber security awareness training
- Recovery of Lost Data
- Diagnosing Irritating IT Hiccups
- Guidance Around Device Purchasing and Disposal
- And much more!
Need IT help? Just call 0121 822 86 86 or email us at [email protected].
WHAT OUR CLIENTS SAY
Everything about IT Made Simple is ***** from prompt initial response, professional, skilled work. Chris is pleasant, helpful and gives confidence explaining what IT Made Simple can do to solve a problem and costs involved. Highly Recommend.
Edward Beech
Chris has been extremely helpful in sorting out our system to deal with the change from Windows 10 to Windows 11. He has been very prompt in response, has explained our needs and his proposals in a customer- friendly way, has sought out best value for us, and been very efficient with installation.
Martin White
A Message from Our Founder & Lead Tech, Chris Hodgkiss
Your business might fall into the “small to medium” bracket or non-profit, but your IT needs certainly don’t. Plus, you went into business to do what you do best - not to run an IT department.
Brum businesses like yours need responsible, reliable IT support from a dependable, friendly provider who understands your business personally. One that won’t just treat you like ticket #9574.
IT Made Simple provides reliable IT support services to businesses and non-profit organisations around the wider Birmingham area. Working with us is like having your own IT team or a Virtual IT Manager - without the sizable cost!
We don’t do “good enough” sticking plaster solutions - we work with you to create an IT infrastructure that fundamentally helps your business thrive and succeed with productivity solutions, security protections, and expertise tailored to your business’s individual situation.
Our affordable, flexible business packages suit a range of needs; and we won’t keep you hostage with lengthy contracts - we do the job right, so you’ll want us to stick around anyway!
Chris Hodgkiss, Managing Director
IT PROBLEMS? GET IN TOUCH
Regardless of whether you’re an individual or a business, tech downtime is devastating. If you need a helping hand, contact us: